Frequently asked questions

Q: Do providers at Greenhouse Therapy Center accept insurance?

A:  We are in-network providers for Anthem Blue Cross and Aetna plans that cover your mental health/behavioral health services. Occasionally mental health/behavioral benefits are carved out to a different insurer, so we will always conduct a thorough benefits check prior to your first appointment to ensure that your services will be covered.

If you have mental health coverage through a PPO plan with a different insurer, you may still be able to get your services reimbursed by your insurer out-of-network according to the details of your plan. We are happy to provide you with a superbill upon request.  Please note: we cannot guarantee reimbursement eligibility. It is recommended to contact your insurance company for full details.

Q: What are your business hours?

A: Greenhouse Therapy Center is comprised of providers who manage their own schedules. Depending on provider availability, there may be appointments available up to seven days a week. 

Q: Is Greenhouse Therapy Center accepting new patients?

A: For psychological counseling, our availability is limited, so we unfortunately cannot guarantee on-going care at this time. Please complete the appointment request form or email [email protected] to inquire about availability for psychological counseling. 

Q: How do I get my child started with in-home DIR/Floortime services?

A: Greenhouse Therapy Center has partnered with Positive Development in order to expand our DIR/Floortime program. In order to get started with Positive Development, please visit their website and click the "Get Started" button: www.positivedevelopment.com.

Q: How do I get myself or my child psychological/psychoeducational testing? 

A: Greenhouse offers skillful and individualized diagnostic psychological and psychoeducational testing for children, adolescents, and adults to provide recommendations that help target treatment planning and life planning. Please visit our testing & diagnostic assessment page for more details and email us to be placed on our waiting list. 

Greenhouse Therapy Center
913 E. Walnut St. Pasadena, CA 91106
(626) 795-7910